Terms of Service

Last updated: August 19, 2026

These terms are the agreement between you and Lead Logger LLC (“Coldstart”, “we”, “us”) covering coldstart.app, the Coldstart REST API and the Coldstart MCP server (together, the “Service”). By creating an account or using the Service you accept them. If you are accepting on behalf of a company, you confirm you are authorised to bind it.

The short version

• Coldstart finds companies on the live web and drafts a first email. What you send, to whom, and whether that is legal where they live — that is on you.
• Pro is $50/month with a 7-day free trial. Your card is charged when the trial ends unless you cancel first. Cancel any time in the billing portal.
• 10 searches a month on Free, 500 on Pro, 10 per minute either way.
• Don’t spam, don’t resell the lead data, don’t scrape us, and don’t share your API key.
• “Verified” means an address was published on the company’s own site and its domain accepts mail. It is not a promise that the email will land or that a human reads it.

Who can use Coldstart

You must be at least 18 and legally able to enter a contract. Coldstart is sold for business use. You need a Google account to sign in, and you are responsible for everything that happens under your account, including anything done with your API keys. Keep your credentials secure and tell us promptly if you think they have been compromised. One person or business per account; accounts are not transferable without our written consent.

What the Service does

You describe your business in a sentence or paste a URL. Coldstart runs a live web search, returns companies that plausibly fit as customers along with a contact email found on that company’s own site, a phone number when one is published, and a drafted first outreach email. You review the drafts, approve the ones you want, and can send them from your own Gmail account if you connect it.

Coldstart is a research and drafting tool. It does not promise leads that convert, replies, meetings or revenue, and it is not a substitute for your own judgement about who is worth contacting.

Plans, quotas and fair use

• Free — 10 searches per calendar month, dashboard only. No API keys, no MCP access.
• Pro — $50/month, 500 searches per calendar month, API keys, MCP access and bulk Gmail sending.
• Both plans are limited to 10 searches per minute. Bulk sending dispatches at most 50 approved emails per batch.
• Quotas reset at the start of each calendar month and do not roll over. Searches count the same whether they come from the dashboard, the REST API or the MCP server. Exceeding a quota returns an error until the next month or an upgrade.
• Each search costs us real money in upstream API calls. We may apply additional limits, or suspend an account, if usage is abusive, automated beyond normal use, or disproportionate to a single-business subscription.

Trial, billing and cancellation

• Pro starts with a 7-day free trial. You enter card details at checkout, but you are not charged during the trial.
• When the trial ends, $50 is charged automatically and then every month on the same date until you cancel. Prices are in US dollars and exclude any taxes, which are added where applicable.
• Cancel any time, including during the trial, from the billing portal in your dashboard. Cancelling stops future charges and leaves Pro access running until the end of the period you already paid for. After that your account reverts to Free.
• We do not offer refunds or pro-rated credits for partial months beyond what Stripe applies by default or what applicable consumer law requires. If something has clearly gone wrong, email us — we would rather sort it out than argue.
• If a payment fails, your subscription is marked past due and Pro features (including API keys) stop working until payment succeeds. Repeated failure results in cancellation.
• We may change pricing with at least 30 days’ notice by email. The new price applies from your next renewal, and you can cancel before it takes effect.
• Payments are processed by Stripe and are also subject to Stripe’s terms. We never receive your card number.

API and MCP access

• API keys are issued to active Pro subscribers only. A key stops working the moment the subscription lapses, is cancelled or goes past due.
• Keys are secrets. Do not commit them to source control, share them, or embed them in client-side code. Everything done with your key is treated as done by you and counts against your quota.
• You may revoke a key at any time from the dashboard. We may revoke or rotate keys without notice if we believe one has leaked or is being used abusively.
• The MCP server lets an AI agent run searches on your behalf. You remain responsible for what the agent does with your key and for reviewing anything it drafts or sends. An agent’s mistake is not a defence to a spam complaint.
• The API is versionless and may change. We will avoid breaking changes where we can and give notice where we cannot, but do not build anything mission-critical on a one-person product without a fallback.

Sending email through Coldstart

Connecting Gmail is optional and grants Coldstart permission to send only. Every email Coldstart sends is one you approved, dispatched from your own address, to a recipient you chose. You are the sender in every sense that matters legally: the message is attributed to you, replies come to you, and complaints are about you.

• Read the drafts before approving them. They are generated automatically and may be wrong, awkward or off-target for a given company.
• Sending is subject to Google’s own limits and policies. Google may throttle, block or suspend your account for sending patterns it considers abusive, and we have no control over that.
• You can disconnect Gmail at any time from the dashboard or revoke access in your Google account settings.
• We do not guarantee delivery. Messages may bounce, be filtered as spam, or be rejected by the recipient’s server.

Lawful outreach is your responsibility

Coldstart gives you contact details and a draft. It does not decide who deserves an email from you. You are responsible for how you use it.

• You must comply with every law that applies to your outreach, including CAN-SPAM in the United States, the GDPR and ePrivacy rules in the EEA and UK, CASL in Canada, and equivalent laws elsewhere. Some jurisdictions require prior consent for unsolicited commercial email even to business addresses; check before you send.
• Identify yourself and your business honestly. No forged headers, misleading subject lines or false claims about an existing relationship.
• Give recipients a working way to opt out, honour every opt-out promptly, and keep your own suppression list. Do not email an address again after being asked to stop.
• Honour access and erasure requests you receive as the controller of that outreach data, and delete leads from your Coldstart account when asked to.
• Where the GDPR applies, you are the controller for the lead data you search for and contact; Coldstart processes publicly available business information on your instruction. The Privacy Policy explains this split in more detail.

Acceptable use

You agree not to:

• Send spam, bulk unsolicited messages at a scale or frequency that would reasonably be considered abusive, or content that is deceptive, harassing, defamatory, obscene or unlawful.
• Use Coldstart to promote scams, phishing, malware, illegal products or services, or anything you would not put your own name on.
• Resell, license, publish or redistribute lead data obtained through Coldstart, or use it to build or enrich a contact database offered to third parties. The data is for your own outreach.
• Scrape, crawl, mirror or systematically extract the Service, circumvent quotas or rate limits, create multiple accounts to get extra free searches, or share one account across separate businesses.
• Reverse engineer the Service, probe or test its security without permission, interfere with its operation, or access another user’s data.
• Use the Service in a way that breaches the terms of Google, Stripe, Meta or any other provider we depend on.

Lead accuracy and what “verified” means

Every lead Coldstart returns has an email address that was found published on that company’s own website and whose domain currently accepts mail (a live MX lookup). That is what the verified marker means, and that is all it means.

• It is not confirmation that the specific mailbox exists, is monitored, or belongs to the right person.
• It is not a deliverability guarantee. Mail can still bounce or be filtered.
• Company details, snippets and drafts are derived automatically from public web pages and may be outdated, incomplete, or about the wrong company.
• Results come from a live search and will differ between runs. We do not guarantee that a given company will appear again, or at all.

Check anything that matters before you rely on it. Coldstart provides lead data “as is” and makes no warranty about its accuracy, completeness or fitness for your campaign.

Your content and our rights

You keep ownership of what you put into Coldstart — your business description, your search queries and any edits you make to drafts. You grant us a limited licence to host, process and transmit that content solely to operate the Service for you, including passing your query to our search provider and storing results in your account.

We keep ownership of the Service itself: the software, the interface, the search and drafting logic, the Coldstart name and branding. These terms grant you the right to use the Service, not to own any part of it.

Third-party services

Coldstart depends on Google, Stripe, Meta, Exa and Railway. Their availability, performance and pricing are outside our control, and their own terms apply to your use of them. If one of them changes or breaks, parts of Coldstart may change or break with it.

Availability and changes

Coldstart is built and run by one person. We aim to keep it up and working, but we do not offer a service level agreement or an uptime guarantee. We may add, change, degrade or remove features, and we may take the Service down for maintenance. If we discontinue the Service entirely, we will give paying subscribers reasonable notice and stop billing them.

Suspension and termination

You may stop using Coldstart at any time, cancel in the billing portal, and ask us to delete your account by emailing ioannis2004giannopoulos2@gmail.com. We may suspend or terminate your account, with notice where practical and immediately where necessary, if you breach these terms, if your use creates legal risk or harms other users or our providers, or if payment fails repeatedly. On termination your right to use the Service ends, your API keys stop working, and we delete your data as described in the Privacy Policy. Sections that by their nature should survive — acceptable use, disclaimers, liability, indemnity and governing law — do.

Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, that lead data will be accurate or current, that emails will be delivered, or that using Coldstart will produce customers or revenue. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limitation of liability

To the maximum extent permitted by law, Coldstart and its operator are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business opportunities, lost data, damage to reputation or deliverability, or the cost of substitute services — even if we were told such damages were possible.

Our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you actually paid us in the twelve months before the event giving rise to the claim, or one hundred US dollars ($100). Nothing here excludes liability that cannot lawfully be excluded, such as for fraud, or for death or personal injury caused by negligence.

Indemnity

You agree to indemnify and hold harmless Coldstart and its operator from any claim, demand, penalty, loss or expense (including reasonable legal fees) arising from your use of the Service, the emails you send through it, your breach of these terms, or your violation of any law or third-party right — including spam complaints, data protection claims and regulatory action relating to your outreach.

Governing law and disputes

These terms are governed by the laws of the State of Illinois, United States, without regard to conflict of law rules. Any dispute will be brought exclusively in the courts of the State of Illinois, United States, and both parties submit to their jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory laws in your country of residence. Before filing anything, please email us — nearly everything is faster to resolve that way.

Changes to these terms

We may update these terms as the product changes. We will update the date at the top and, for material changes, email account holders before they take effect. Continuing to use the Service after that means you accept the updated terms. If you do not, cancel and stop using the Service.

General

• These terms and the Privacy Policy are the entire agreement between us about the Service.
• If any provision is held unenforceable, the rest stays in force and that provision is narrowed to the minimum extent needed to make it valid.
• Not enforcing a right straight away is not a waiver of it.
• You may not assign these terms without our consent. We may assign them to a successor in a merger, acquisition or sale of assets.
• Neither party is liable for failure to perform caused by events beyond its reasonable control, including outages at our providers.
• You and Coldstart are independent parties; nothing here creates a partnership, agency or employment relationship.

Contact

Lead Logger LLC, established in the State of Illinois, United States. Questions, complaints, refund requests and legal notices: ioannis2004giannopoulos2@gmail.com. One person reads that inbox, and it is the fastest route to a human.